Frequently Asked Questions
Find answers to common questions about our kitchen faucets, basin faucets, and bathroom accessories. If you don't see your question answered here, feel free to reach out.
Product Materials and Durability
Q: What materials are your faucets made from? A: Our fixtures are manufactured from brass, stainless steel, and premium coatings designed for corrosion resistance. Stainless steel options are particularly durable in moist bathroom environments and coastal climates.
Q: How long do your faucets typically last? A: With proper installation and normal household use, our kitchen and bathroom faucets are designed to perform reliably for 10+ years. Commercial applications may vary depending on usage intensity.
Ordering and Delivery
Q: Can I order directly from Jenor Sanitary Fixtures? A: Yes, we accept both direct orders and wholesale inquiries. Contact our sales team to discuss your needs and pricing options.
Q: What is your typical lead time? A: Standard orders are typically fulfilled within 2-4 weeks. Large wholesale orders may require extended timelines, which we'll confirm upfront.
Installation and Support
Q: Do you provide installation instructions? A: Yes, all of our fixtures come with detailed installation guides. We also offer technical support for any questions that arise during setup.
Q: What if I have questions after installation? A: Our customer support team is available to answer technical questions and address any concerns about product performance or functionality.